FAQs

We’re committed to promoting social and economic development in our markets through our core business of banking. We focus on three priorities: contributing to sustainable economic growth, being a responsible company and investing in communities. View our Sustainability homepage for further details.

Yes. We offer a full suite of Shariah-compliant banking services and we pride ourselves on our partnerships with leading Islamic theologians and experts. To find out more, please visit the Islamic Banking section of our website.

Head to the About us section of our website to discover more about our history, what we do and much more.

Keep in touch with upcoming events around the globe by following us on Facebook, Twitter and LinkedIn.

Want to ask a specific question? Just visit our contact us page and send us your details.

Our footprint stretches across Asia, Africa and the Middle East, and our reach is truly global. To find out if we operate in your country, just visit our locations page. You can also find more information on individual branches by visiting our local website in your country.

Everything we do is inspired by our brand philosophy – Here for good. You can find out key information about our governance and other key company policies on the following web pages:

• Our board and management team
• Code of conduct
• Sustainability

You can find all the information you need on our dedicated shareholder page.

Visit Standard Chartered at a glance for more information on global employee numbers and more.

Visit our media centre for the latest news on Standard Chartered.

Go to our Financial results page to see our latest financial reports.

To apply for an internship, please visit our graduate site.

For all our graduate opportunities and information, please visit our dedicated graduate site where you can also find frequently asked questions on our graduate programmes, entry requirements, application details and much more.

New roles are posted on our Careers site as they become available. Please check back regularly to find roles that suit your skills and experience.

Once we receive your application, we will review your details to see if your skills and experience are a good fit for the role you have applied for. If so, a member of our Talent Acquisition team will get in touch to discuss next steps. You can read more information about our hiring process here. If your application is unsuccessful we will keep your details on file in case other suitable opportunities arise.

The best way to search for similar jobs each time you visit is to register on our Careers site. In doing so you will be able to set up and save job searches, upload and save attachments such as your CV / resume and a cover letter, and apply for roles that interest you.

Go to Careers application site, select the role you’re interested in applying for, click Apply Now and then select Register Now.

There are many benefits to registering on our Careers site. You can apply for roles, save and view your applications, set up and save job searches, and upload and save attachments such as your CV/resume and a cover letter.

Once we receive your application, we’ll review your details to see if your skills and experience are a good fit for the role you have applied for. If so, a member of our Talent Acquisition team will get in touch to discuss next steps. You can read more information about our hiring process here. If your application is unsuccessful we will keep your details on file in case other suitable opportunities arise.

To apply for a job with Standard Chartered, you need to register on our Careers site. Head to the page, select the role you’re interested in, click Apply Now and then select Register Now.

The preferred file format for submitting your CV / resume and cover letter is .doc or .rtf, with a maximum file size of 200KB.

You can submit your CV to apply for a specific role, or search for a role. You can search by department and/or location. If you find a role you’d like to apply for, just follow the step-by-step application process.

If you need technical support, please visit our contact us page and give us specific details of the issue so that we can help you as quickly as possible.

You should be able to return to your assessment by clicking on the link in your original email invitation. Alternatively, you can copy and paste the URL from the email into your web browser.

If you still can’t return to complete the online assessment, please contact us sharing the exact details of the problem, including any error messages, so that we can help you to resolve this issue as quickly as possible.

For security reasons, if you have three unsuccessful login attempts in any one session, our system will lock you out. If this happens, please wait a few hours then try again.

If you were locked out of your account because you forgot your username and / or password click on the Forgotten Password link on the registration page. This will take you to the Login Help section where you will be able to set a new password or find your username.

If you’ve forgotten your username and/or password, just click on Forgotten Password on the registration page. This will take you to the Login Help section where you will be able to obtain a new password or find your username.

You can close the test window at any point and your progress so far will be saved. However, if you do not complete the assessment and submit by the deadline your assessment results will not be considered.

You should be able to return to your assessment where your results will be saved by clicking on the link in your original email invitation.  Alternatively, you can copy and paste the URL from the email into your web browser.

If you still cannot return to complete the online assessment, please contact us sharing the exact details of the problem, including any error messages, and the email address you registered your application with, so that we can help to resolve the issues as quickly as possible.  Contact us at AskHR.com@sc.com.

The Culture Fit Assessment is not timed, and therefore you have the opportunity to take as much time as you require to complete the assessment. You also have the option to save your answers and return to the test as many times as you wish.

You will receive a notification via email saying you have completed your assessment.
To view all your email correspondence from us, return to My Job Page and login to your job profile page on our careers portal

You should be able to return to your assessment by clicking on the link in your original email invitation. Alternatively, you can copy and paste the URL from the email into your web browser.

If you still cannot return to complete the online assessment, please contact us sharing the exact details of the problem, including any error messages, and the email address you registered your application with, so that we can help to resolve the issues as quickly as possible.  Contact us at AskHR@sc.com

We want all applicants to feel able to perform at their best throughout the hiring process and we’ll support you with any reasonable adjustments you need.  Please contact us at AskHR@sc.com to discuss any reasonable adjustments you may require.  When contacting us, please include the role you are applying to, and as much information on your requirements that you are comfortable in sharing.

If you have a technical query or question regarding the assessment or recruitment process, please contact us at AskHR@sc.com.
Please ensure you use or include the email address you have registered with us so we can identify your application.

You do not need to prepare for the Culture fit assessment. This assessment is looking at your own natural style and preferences so be sure to answer in a way that honestly reflects your own natural approach to work. We can learn about our valued behaviours further by visiting www.sc.com

The Assessment should take 30-40 minutes to complete and once you have completed the assessment, the results will be valid for the next six months.  You can stop and return to the assessment at anytime and their answers will be saved.  The link to the assessment expires after 3 weeks from date of application

Please refer to our Recruitment Privacy Statement, which is available at https://www.sc.com/en/privacy-policy

If you have a technical query or question regarding the assessment or recruitment process, please contact us at AskHR@sc.com.  Please ensure you use or include the email address you have registered with us so we can identify your application.

Standard Chartered’s registrars are Computershare Investor Services PLC. See the question ‘Who is Standard Chartered’s registrar?’ for details of how to contact them.

Please contact our registrars. See the question ‘Who is Standard Chartered’s registrar?’ for details of your nearest registrar.

For the two most recent dividends we have offered a cash only option. If you are a United Kingdom registered shareholder, you will automatically receive your cash dividend in sterling, unless you have a standing instruction in place to receive it in another currency.

Yes. But the dividend currency has to match the country where the payee account is registered.

We regularly review our dividend policy and believe that the currencies we currently use to pay cash dividends are the ones that best suit the needs of our shareholders.

We offer a choice of pound sterling, Hong Kong dollars or US dollars. If you’re on the Hong Kong register, the default currency is Hong Kong dollars.

We usually pay our dividends in May and October. Details of the exact dates each year are sent to shareholders nearer the time and posted on our shareholder information page.

You can find details of upcoming events including results releases on the Investor Relations section of our website.

Our fiscal reporting calendar runs from 1 January to 31 December.

We have two close periods each year, when we do not host meetings with investors or analysts. One is from 1 January until the announcement of our full year results (usually in February or March). The other is from 1 July until the announcement of interim results (usually in August). We also have brief close periods just before releasing our quarterly interim management statements in April and November.

You can find details of our debt securities in issue in the Investor Relations section of our website.

The Investor Relations section of our website has all the information you need on our most recent financial performance, including capital. Please note, you’ll need to read and accept the disclaimer before viewing the capital ration information.

We work with KPMG Audit PLC for all our accounting needs.

Visit our Credit Ratings and Debt page for all the information you need on our Group credit ratings.

Standard Chartered Bank was incorporated in 1853, and Standard Chartered PLC was incorporated in 1969, both in the UK. You can find out more by heading to the History section of our website.

If you’re unable to attend in person, you can still get your views heard. If shares are registered in your name, we’ll send you a proxy form before the meeting, allowing you to vote for or against each of the items (also called ‘resolutions’) on the agenda.

You can also use the form to appoint the AGM chairman to cast your proxy vote in the way you want, or to vote on your behalf at their discretion. Alternatively, you can nominate someone else to attend the meeting and vote for you as your proxy. If your shares are registered in someone else’s name, they’ll receive the proxy form.

The AGM reviews Standard Chartered’s performance over the past year and gives shareholders the opportunity to ask questions and vote on key issues. These include the approval of the annual report and accounts, the election of directors and the re-election of auditors.
Shareholders can ask questions relating to items on the meeting agenda, as well as general questions about Standard Chartered and its activities. There may also be special issues to vote on.

AGMs are generally held in May each year. Head to our Investor events page for more information on upcoming events.

Yes, shareholders will be invited to attend our Annual General Meeting (AGM) every year. If there’s a particularly important matter that can’t wait until the next AGM, shareholders may be called to an Extraordinary General Meeting.

Our official accounting currency is in US dollars. This is because most of our business is carried out in US dollars or currencies linked to the US dollar.

All upcoming announcements and events are listed on the Investor Relations section of our website.

We issue a ‘Total Voting Rights’ announcement once a month which gives the number of ordinary and preference shares in issue. You can view recent London Stock Exchange announcements on the Investor Relations section of our website.

You can view recent London Stock Exchange announcements on the Investor Relations section of our website.

Chinese documents are available to shareholders who are registered in Hong Kong. For more information please contact Computershare Hong Kong Investor Services Limited .

You can get details of your current holdings, dividends and other shareholder information through our registrars’ websites. You can also register to receive email updates when shareholder documents are available instead of receiving printed documents.

UK registrar: http://www.investorcentre.co.uk/
HK registrar: www.computershare.com/hk/investors
India registrar: http://www.karvycomputershare.com/default.aspx

Our UK registrar is:

Computershare Investor Services PLC.
The Pavilions,
Bridgwater Road,
Bristol,
BS99 6ZZ
Tel: +44 (0) 370 702 0138
You can contact them by calling the registrars’ helpline on +44 (0) 870 702 0138 between 9pm and 5pm, Monday to Friday.

Our Hong Kong registrar (for shareholders on the Hong Kong register) is:

Computershare Hong Kong Investor Services Limited
17M, Hopewell Centre
183 Queens Road East
Hong Kong
Tel: +852 2862 8555

Our Indian registrar (for Indian Depository Receipt holders only) is:

Karvy Computershare Private Limited
Karvy Selenium Tower B, Plot 31-32,
Gachibowli, Financial District,
Nanakramguda, Hyderabad 500 032,
India

Please contact our registrars for all shareholder queries.

You can buy and sell our ordinary shares through a financial adviser or stockbroker, a bank or building society, or share shops that offer a similar service. The commission charges for buying and selling shares will vary depending on the organisation.

The company’s share registrars will be happy to help if you have a question. See the question ‘Who is Standard Chartered’s registrar?’ for details of your nearest registrar.

Our stock symbol changes depending on which stock exchange market you’re operating in. Here are the most common ones:

London: STAN
Hong Kong: 02888
UK SEDOL no. 0408284
UK/HK ISIN no. GB0004082847
India SCRIP ID: STAN

The company’s share registrars will be happy to help if you have a question. See the question ‘Who is Standard Chartered’s registrar?’ for details of your nearest registrar.

Standard Chartered ordinary shares are listed on the London Stock Exchange and Hong Kong Stock Exchange. Our Indian Depository Receipts (IDRs) are listed on the Bombay Stock Exchange and National Stock Exchange of India. Ten IDRs represent one ordinary share.

The company’s share registrars will be happy to help if you have a question. See the question ‘Who is Standard Chartered’s registrar?’ for details of your nearest registrar.

Shareholders will be sent a print copy, if their preferences are set to receive one. You can view the annual report summary online. These can be found in the Investor Relations section of our website.

As an investor, you should be aware of common investment scam tactics in the market. The scams usually start either by receiving a brochure in the mail, or a sales representative making contact via phone or email. Hard sell tactics will be employed to pressure the victim into a transaction; for example, the shares will be offered at a low price valid for a very limited period, with guaranteed high returns, and payments must almost immediately be made to an offshore account. Fraudsters have known to offer fake Standard Chartered Bonds in this manner, asking payments to be made to an account in Hong Kong.

To prevent yourself from falling prey to such scams, it is always advisable to validate the authenticity of the offer by checking the registration of the individual selling you the shares, or contacting the company whose shares are being offered. If you are in any doubt, check with your own bank’s fraud team before investing. For more helpful tips on protection against investment fraud, visit the US Securities and Exchange Commission or the UK Financial Fraud Action websites.

If you suspect you or someone you know, may have recently fallen prey to investment scams, contact the transacting bank immediately to attempt to stop payments from being made.